Our Approach to Sustainability
For us, doing the right thing is not just a nice idea. It is a commitment. We look after people, pets and the planet in a way that is responsible, thoughtful and always improving. Sustainability is not a tick-box exercise; it is part of every decision we make, from the ingredients we use to the packaging we choose.
This is one of the reasons we have stepped away from B Corp. We want to focus on making a real impact without jumping through hoops that do not always align with what is best for our customers, pets or the environment. We remain committed to making responsible choices, holding ourselves accountable and constantly seeking ways to do better. And since actions speak louder than words, here is everything we are doing to make a real difference.
Looking After Our Team
Happy team, happy business! We’re big believers in creating a workplace that’s fun, supportive, and inclusive. Here’s how we look after our Scrumbles family:
- Fair Pay – No zero-hour contracts, annual salary increases in line with CPI, a 10% pension contribution, and enhanced parental leave from 8 weeks for mums and dads.
- Diverse & Inclusive Team – Different perspectives make us stronger, and we're committed to championing diversity. We offer private healthcare, flexible working, and are Living Wage certified.
- Dog-Friendly Office – Because a workplace without wagging tails just isn’t the same.
- Perks to Keep Us Smiling – From monthly massages to regular socials, we make sure our team feels valued.
- Open communication – We share monthly financial updates and run an annual employee survey, ensuring every team member has a voice in shaping the future.
Looking After the Planet
We love our furry friends, but we love our planet too! We’re always working to reduce our pawprint and make sustainable choices.
- Responsible Banking – We know where we put our money makes a big impact and so we bank with Monzo, which has firm commitments against fossil fuels and arms.
- Lower Impact Recipes – When we conducted our last LCA, ingredients came out on top as the biggest impact we have. So we choose to opt for pollo-pescatarian and dairy-free recipes to reduce our environmental impact and offer plant based options for doggies.
- Recyclable Packaging – We focus on recyclability for our materials and continually review our products to optimise pallet configurations and reduce food miles.
- Giving Back – With every sale of Scrumbles, we donate 1% of the sale to environmental and social causes. We’re proud 1% for the Planet Members and have donated over £150,000 to date
Looking After Our Customers
We’re here to make life better for pets and their humans. That means more than just tasty, gut-friendly food—it means being open, honest, and genuinely helpful.
- Transparency Always – No sneaky business here! We believe in fair pricing and clear, honest communication.
- Helping you Make the Best Choices – We share regular educational content to help you give your pet the best possible life.
- Responsible Sourcing – We always look to UK suppliers first, then Europe, then the rest of the world, to keep things ethical and sustainable.
Holding Ourselves Accountable
We're passionate about better business and not falling complacent. We work with independent partners for an annual ESG audit to track our progress and to reflect on our how we’re doing and how we can drive more progress.
We’re proud of what we’ve achieved so far, but know there’s more to do. That's why we're currently working on measuring our carbon pawprint. We’re crunching the numbers on our Scope 1, 2, and 3 emissions to set clear targets and help encourage our suppliers to go greener.
We’ll use the output to support our partners to make better choices and lower their environmental impact.
Sustainability isn’t a one-and-done thing—it’s a journey. We’ll keep learning, improving, and doing our bit to create a better world for pets, people, and the planet. 💚