For us, doing the right thing isn’t just a nice idea—it’s a commitment. That means looking after people, pets, and the planet in a way that’s responsible, thoughtful, and always improving. Sustainability isn’t a tick-box exercise; it’s woven into all our decisions, from the ingredients used to the packaging chosen.
That’s one of the reasons we've stepped away from B Corp—to focus on making a real impact without jumping through hoops that don’t always align with what’s best for our customers, pets, or the environment. We’re committed to making responsible choices, holding ourselves accountable, and always looking for ways to do better. But actions speak louder than words, so here’s everything being done to make a real difference.
Looking After Our Team
Happy team, happy business! We’re big believers in creating a workplace that’s fun, supportive, and inclusive. Here’s how we look after our Scrumbles family:
Fair Pay – No zero-hour contracts, annual salary increases in line with CPI, a 10% pension contribution, and enhanced parental leave from 8 weeks for mums and dads.
Diverse & Inclusive Team – Different perspectives make us stronger, and we're committed to championing diversity. We offer private healthcare, flexible working, and are Living Wage certified.
Dog-Friendly Office – Because a workplace without wagging tails just isn’t the same.
Perks to Keep Us Smiling – From monthly massages to regular socials, we make sure our team feels valued.
Open communication – We share monthly financial updates and run an annual employee survey, ensuring every team member has a voice in shaping the future.
Looking After Our Team
Happy team, happy business! We’re big believers in creating a workplace that’s fun, supportive, and inclusive. Here’s how we look after our Scrumbles family:
Fair Pay – No zero-hour contracts, annual salary increases in line with CPI, a 10% pension contribution, and enhanced parental leave from 8 weeks for mums and dads.
Diverse & Inclusive Team – Different perspectives make us stronger, and we're committed to championing diversity. We offer private healthcare, flexible working, and are Living Wage certified.
Dog-Friendly Office – Because a workplace without wagging tails just isn’t the same.
Perks to Keep Us Smiling – From monthly massages to regular socials, we make sure our team feels valued.
Open communication – We share monthly financial updates and run an annual employee survey, ensuring every team member has a voice in shaping the future.
Looking After the Planet
We love our furry friends, but we love our planet too! We’re always working to reduce our pawprint and make sustainable choices.
Responsible Banking – We know where we put our money makes a big impact and so we bank with Monzo, which has firm commitments against fossil fuels and arms.
Lower Impact Recipes – When we conducted our last LCA, ingredients came out on top as the biggest impact we have. So we choose to opt for pollo-pescatarian and dairy-free recipes to reduce our environmental impact and offer plant based options for doggies.
Recyclable Packaging – We focus on recyclability for our materials and continually review our products to optimise pallet configurations and reduce food miles.
Giving Back – With every sale of Scrumbles, we donate 1% of the sale to environmental and social causes. We’re proud 1% for the Planet Members and have donated over £150,000 to date
Looking After the Planet
We love our furry friends, but we love our planet too! We’re always working to reduce our pawprint and make sustainable choices.
Responsible Banking – We know where we put our money makes a big impact and so we bank with Monzo, which has firm commitments against fossil fuels and arms.
Lower Impact Recipes – Our last LCA showed ingredients have the biggest impact, so we focus on pollo-pescatarian, dairy-free recipes and plant-based options for dogs to reduce our footprint.
Recyclable Packaging – We focus on recyclability for our materials and continually review our products to optimise pallet configurations and reduce food miles.
Giving Back – As proud 1% for the Planet members, we donate 1% of every sale to environmental and social causes—£150,000 and counting!
Looking After Our Customers
We’re here to make life better for pets and their humans. That means more than just tasty, gut-friendly food—it means being open, honest, and genuinely helpful.
Transparency Always – No sneaky business here! We believe in fair pricing and clear, honest communication.
24/7 Vet Support – We’ve partnered with Vidivet, so you can get expert vet advice anytime, anywhere.
Helping you Make the Best Choices – We share regular educational content to help you give your pet the best possible life.
Responsible Sourcing – We always look to UK suppliers first, then Europe, then the rest of the world, to keep things ethical and sustainable.
Holding Ourselves Accountable
We're passionate about better business and not falling complacent. We work with independent partners for an annual ESG audit to track our progress and to reflect on our how we’re doing and how we can drive more progress.
We’re proud of what we’ve achieved so far, but know there’s more to do. That's why we're currently working on measuring our carbon pawprint. We’re crunching the numbers on our Scope 1, 2, and 3 emissions to set clear targets and help encourage our suppliers to go greener.
We’ll use the output to support our partners to make better choices and lower their environmental impact.
Sustainability isn’t a one-and-done thing—it’s a journey. We’ll keep learning, improving, and doing our bit to create a better world for pets, people, and the planet. 💚
