Cookie Policy

At Scrumbles, we take your online privacy and security seriously. We are committed to protecting your privacy and maintaining the security of any personal information we receive from you.

This Cookie Policy applies to Scrumbles websites and online stores operating in the UK and European Union. We comply with applicable data protection and privacy legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR) and applicable ePrivacy and cookie laws.

This policy explains what cookies and similar technologies we use, why we use them, and the choices available to you.

Summary

When you visit or use our website, we and our authorised service providers may use cookies and similar technologies to help our website function, remember your preferences, understand how our website is being used and, where you have given your consent, personalise content and advertising.

Some cookies are strictly necessary for our website to work and do not require your consent. Other cookies, including certain analytics and advertising cookies, will only be used where you have given us permission to do so.

Some cookies only remain on your device for the duration of your browsing session, while others remain for a longer period.

When you first visit our website, you can choose whether to allow non-essential cookies through our cookie banner. You can also change or withdraw your consent at any time through our Cookie Settings. You can additionally manage or delete cookies through your browser settings.

Please note that disabling certain cookies may affect your experience of our website or prevent some features from working as intended.

What are cookies?

Rather than the tasty snacks accompanying your tea, the Cookies we're referring to are small data files stored on your device when you visit a website.

Cookies allow websites to remember nuggets of information about your visit, such as your preferences, whether you're logged in and what's in your shopping basket.

We may also use similar technologies, such as pixels, tags and local storage. In this policy, when we refer to "Cookies", we're also referring to these similar technologies where applicable.

How we use Cookies

Like most websites, we use Cookies and similar technologies for a number of purposes:

1. Strictly necessary Cookies

These Cookies are necessary for our website and online store to operate correctly. They may be used to provide essential functionality such as:

• keeping our website secure;
• identifying irregular behaviour and helping to prevent fraudulent activity;
• remembering what's in your shopping basket;
• enabling checkout and payment functionality;
• remembering your privacy and Cookie choices; and
• allowing you to log in to and use your account.

Because these Cookies are required to provide the website or services you have requested, they cannot generally be switched off through our Cookie Settings.

2. Preference and functionality Cookies

These Cookies help us remember choices you make so we can provide you with a more convenient and personalised experience.

For example, they may be used to remember your website preferences, previous searches, language or market preferences, and other choices you make while using our website.

Where required by applicable law, we will only use these Cookies with your consent.

3. Analytics Cookies

We use analytics technologies to understand how visitors use our websites and to help us improve their performance and your experience.

For example, these Cookies may help us understand which pages and products are viewed, how visitors navigate our website, how our marketing performs and whether visitors experience errors.

We may use services such as Google Analytics for these purposes. Information collected through these services may be shared with or processed by the relevant service provider in accordance with their own privacy terms.

Where required by applicable law, analytics Cookies will only be used after you have given your consent.

4. Advertising and marketing Cookies

With your consent, we and our advertising partners may use Cookies, pixels and similar technologies to understand the effectiveness of our advertising and show you advertising that may be more relevant to your interests.

These technologies may help us:

• measure the performance of our advertising;
• understand whether you have interacted with one of our adverts;
• create advertising audiences;
• limit how often you see particular adverts; and
• show you more relevant advertising on other websites and platforms.

Our advertising and marketing partners may include platforms such as Google and Meta.

Where permitted and where you have provided the required consent, we may also share identifiers, such as securely hashed contact information, with advertising partners to help measure advertising performance or create relevant audiences. These partners process information in accordance with their own privacy policies and our agreements with them.

Advertising and marketing Cookies and similar technologies will only be used where you have provided the consent required by applicable law.

Third-party Cookies

Some of the services we use are provided by third parties. These providers may place or access Cookies or similar technologies on your device when you use our website, where permitted by your Cookie choices and applicable law.

Third parties may process information collected through these technologies in accordance with their own privacy policies.

You can control whether non-essential third-party Cookies are used through our Cookie Settings.

How long do Cookies last?

The length of time a Cookie remains on your device depends on the type of Cookie.

Session Cookies are temporary and are deleted when you close your browser.

Persistent Cookies remain on your device for a set period or until you delete them.

More information about the individual Cookies used on our website, including their purpose, provider and duration, can be found through our Cookie Settings where available.

Managing your Cookie choices

When you first visit our website, you can choose whether to accept or reject non-essential Cookies through our Cookie banner.

You can also use your browser settings to block or delete Cookies. The way you do this varies depending on the browser and device you use.

Please be aware that blocking certain Cookies may mean that some parts of our website do not work as expected.

Withdrawing your consent does not affect the lawfulness of any processing that took place before you withdrew it.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the Cookies and technologies we use, our services, or applicable legal requirements.

We recommend checking this page periodically for any updates.

Contact Us

If you have any questions about our use of Cookies, this Cookie Policy, or how we handle your personal information, please contact us at hello@scrumbles.com.